During a time when small ski hills are becoming few and far between, Bluewood approached AdvoGlobal to build brand equity and help ensure sustainable growth for years to come.
The Challenge
Boost season pass sales.
Amplify top-of-mind awareness.
Refresh the brand.
our approach
First, we focused on building the relationship with those who know and love Bluewood
Good Comms > Bad Comms
Communicating effectively to the Bluewood community (with tone and voice dialed in) was critical for strengthening trust and engaging the current customer base.
We started with email (which continually proves to be the breadwinner of communication with the highest ROI of all other channels) and was key in driving traffic to convert on their website and making their way up to the mountain.
Boost Engagement
Transparency
Weather reports, both good and bad, were regularly communicated through social channels, strengthening the trust and loyalty of Bluewood's customers.
1,092 Instagram Likes
Power to the People
We put the power in the hands of the Bluewood community, giving them a sense of ownership for on-mountain decisions - like naming the Terrain Park!
129 Instagram Comments
I Need a Doctor
A creative play on the traditional sick note which garnered the most shares and took home the Chinook Award at the American Advertising Federation in the Tri-Cities.
65 Facebook Shares
Elevating the On-Mountain Experience
We coordinated, marketed, and assisted in the activation of four new on-mountain events.
Music on the Mountain
A series of live music events in the lodge featuring local artists.
Women's Ski Camp
Bluewood’s first ever ski camp for intermediate and advanced women skiers.
Skyliner Kids Program
A half-day ski school program for kids ages 3-6 to develop a love of winter sports.
Work From Hill
Pilot coworking program that opened the lodge to local remote workers.
Turn Me Up!
With Bluewood’s customer base more engaged, we used reels to show the energy on the mountain, creating FOMO. This enticed visitors to keep coming back for more.
Our Approach
Second, we focused on outbound acquisition strategies to bring new customers to the mountain.
Building New Connections
By focusing on what they truly value, we created meaningful connections with new users.
We Out Here
We used strategic community partnerships to increase top-of-mind-awareness by placing print ads in front of Bluewood’s serviceable obtainable market (SOM).
Our Approach
By refreshing the brand, we were able to build brand equity and top-of-mind awareness.
Revitalizing a Historic Brand
With Bluewood’s long standing history in the valley, we made sure to preserve the historic roots while guiding their brand identity into the 21st century.
The Results
Record-Breaking Revenue and Increased Brand Equity